College participates in programs and assessment services designed
to evaluate student learning outcomes in general education courses
and in the students' major course of study. Therefore,
students may be required to take tests or other evaluations
designed to ssess educational outcomes at various points in their
program of study.
Grading Scale and Quality
Students receive a letter grade in each
course taken for credit. Each semester hour of credit for
each letter grade carries the number of quality points indicated as
Grade Point Average
A grade point average
(GPA) is determined by dividing the total number of quality points
by the total number of credit hours attempted in graded
One exception to the standard grading scale
is Credit/No Credit grades (CR or NC). These grades are given
in specified courses and result in earned credit hours if they are
completed successfully. The courses do not result in quality
points, and they have no impact on a student's GPA, whether for the
semester or cumulatively. For that purpose, they are not
considered to be graded courses, though the CR and NC designations
are listed on the transcript with all other grades.
CR/NC courses are noted as such in the course
descriptions. A student may repeat a CR/NC course in which a
grade of NC is received. CR/NC courses may be counted toward
graduation as elective hours up to a maximum of 12 hours, but such
courses may not count toward completion of major or general
education requirements unless that is noted specifically in the
course description or list of program requirements.
The following courses are graded CR/NC:
- Developmental Mathematics courses (MATH 0900 series),
- English ESL courses (ENGL 0800 series),
- Introduction to Writing Studies courses (ENGL 0900
- Reading Fundamentals (READ 0903), and
- Most practica and internships.
Other Exceptions to the Standard
The Integrated Reading & Writing courses taught as part of
the Project Success program (READ 0700 series) as well as Reading I
(READ 1013) and Reading II (READ 1023) are graded as A through C
and NC. Thus, while successful completion of the courses
results in quality points and impacts the student's GPA, an NC
grade does not.
The Nursing & Health division uses a grading scale different
from other academic units of the College. Consistent with
other nursing programs, the grading scale requires students to earn
77% or higher to be awarded a C or better. The Nursing &
Health division uses the following grading scale: A =
93-100%, B = 85-92%, C = 77-84, D = 70-76%, F = 69% or lower.
Students are advised to refer to course syllabi for academic
standards and grading information that may vary across programs and
Mid-Term Grade Reports
Mid-term grades are submitted electronically at mid-term of each
semester according to the deadline issued by the Registrar's
Office. Mid-term grades are not part of the student's
permanent record. All students may view their mid-term grades
online through BannerWeb.
Semester End Grade
All final grades are reported to the Registrar's Office at the
end of each semester. All students may view their end of
semester grade reports online through BannerWeb.
A grade of I (Incomplete) is given when circumstances beyond a
student's control prevent completion of course requirements.
Students receiving incompletes are not eligible for the Dean's and
President's Lists. The student must complete the coursework
within six weeks. That deadline may be extended to 15 weeks
if mutually agreed upon with the instructor. Approval of the
instructor, the Academic Unit Chair/Director, and the Academic
Affairs Office or the appropriate SPC Regional Academic Director is
required before an incomplete grade can be given. If work is
not completed within 15 weeks, the I grade will automatically be
changed to an F grade, unless special arrangements for extension
have been made by the faculty member and approved by the Academic
Repeating a Course
Courses in which the student has a final grade of D or F may be
repeated for credit. The grade earned the last time the
course is repeated becomes the official grade for the course.
Questioning a Grade -- The Student
Academic Complaint Policy
A student who wishes to question an assignment grade or
other academic issue should follow the procedure
- Whenever possible, the student will first go to the faculty
member who has assigned the disputed grade. Complaints regarding
grades should be made within seven (7) days of receipt of the
disputed grade and, if possible, will be decided by the faculty
member within seven (7) days of receipt. If the disputed
grade is the final grade for the course, "receipt" is defined by
when the final grade is posted online by the Registrar's office.
(Please refer to the next section for appealing a final
- Unless there are extenuating circumstances, the student may,
within seven (7) days, request in writing a review of such decision
by the Academic Unit Chair/Director in which the grade was
assigned. Upon receipt of such request, that Chair/Director
will direct the faculty member and the student to each submit,
within seven (7) days, if possible, a written account of the
incident, providing specific information as to the nature of the
- Upon receipt of these written accounts, the Chair/Director will
meet, if possible, within seven (7) days with the faculty
member and the student in an effort to resolve the dispute and will
render his or her decision in writing.
- If either the student or the faculty member desires to appeal
the decision of the Chair/Director, the student or faculty
member may, within seven (7) days by written request to the
Chair/Director, ask that the matter be reviewed by a Grade Appeals
Panel convened by the Academic Affairs office.
- If the disputed grade is assigned at the end of a fall or
spring semester and the student and faculty member cannot meet to
resolve the issue, the student should contact the faculty member by
e-mail within seven (7) days of receipt of the disputed
grade. If the issue cannot be resolved by e-mail within the
time limit, steps 2, 3, and 4 of the appeal may extend into the
beginning of the semester immediately following receipt of the
disputed grade by following the timeline above.
A student who wishes to question a final grade
should follow the procedure below:
- Confer with the faculty member who assigned the disputed
- If the disputed grade cannot be resolved, a written
request for a grade appeal must be submitted to the Academic
Affairs office before the first day of the semester following the
one in which the grade was issued. The written request must
include the specific bases for the appeal.
- The Academic Affairs office will convene a Grade Appeals Panel,
comprised of the Vice President for Academic Affairs, the Associate
Academic Dean, and the Academic Unit Chair/Director which houses
the course for which the grade is appealed. If one of the
members is the faculty member who issued the grade, an alternate
will be appointed. The student and the faculty member may
appear separately before the panel to explain their
positions. The hearing is non-adversarial. Neither the
faculty member nor the student may be accompanied by other
individuals to the meeting of the Grade Appeals Panel. The
Grade Appeals Panel will notify the student and the faculty member
of its decision, if possible, within seven (7) days of the
During winter break or during the summer, timelines may be
extended due to participants' unavailability.
Students may contact the state agency listed below as a last
resort if their complaint has not been resolved at the
institutional level to their satisfaction. Students will not
be subject to unfair actions as a result of initiating a complaint
- Kentucky: Kentucky Council on Postsecondary Education,
1024 Capital Center Drive, Ste. 320, Frankfort, KY
40601-8204; (502) 573-1555 or (502) 573-1537.
- Ohio: Ohio Board of Regents, 30 East Broad Street,
36th Floor, Columbus, OH 43215-3414; (614)
466-6000 or (614) 466-5866.
- Tennessee: Tennessee Higher Education Commission, 404
James Robertson Parkway, Parkway Towers, Suite 1900, Nashville,
TN 37243-0830; (615) 741-3605 or (615) 741-6230.
- Virginia: State Council of Higher Education, 101 N.
14th Street, Richmond, VA 23219, (804)
- West Virginia: West Virginia Higher Education Policy
Commission, 1018 Kanawha Blvd, East-Ste. 700, Charleston, WV
25301; (304) 558-0265.